Direct support

Contact IRIS Postal Forms

Use this form for order, delivery, billing, privacy, abuse, or general questions. Most messages receive a response within two business days.

Before you write

  • Do not send card numbers, passwords, or full Social Security numbers.
  • Do not attach or paste document contents; this form does not accept attachments.
  • Use the private order-status link for tracking before requesting an update.

IRIS sends your message through Amazon SES to the IRIS support address. The operator may receive it through the configured support forwarding rule.

Send a support request

The UUID from your private order link.
20–4,000 characters. No attachments or sensitive credentials.